FAQ
Yes! If you find the same dress on another authorized retailer’s website for a lower price, we will match it—and on top of that, we’ll give you 10% of the difference back in store credit to use toward your next purchase. Simply send us an email with the details of the dress and the link to the retailer, and our team will review your request. Please note that this guarantee only applies to legitimate websites based in the USA. Our promise is that you’ll always get the best deal when you shop with The Dress World.
Absolutely. We work directly with top designers and official distributors, so every gown is 100% authentic and brand-new.
We offer a wide range of sizes, from petite to plus, so every customer can find their perfect fit.
Most orders are processed within 1-3 business days. Delivery times vary depending on your location and the availability of the style, but we’ll keep you updated every step of the way.
We understand that fit is everything. That’s why we provide detailed size charts for each designer. If you need additional help, our customer service team is here to guide you before you place your order.
We do not offer refunds, but we do accept exchanges. You may request an exchange for the same dress and color in a different size within 7 days of delivery. If the size you need is unavailable, we will issue store credit for the full amount paid. For complete details, please visit our Return & Exchange Policy page.
Yes, The Dress World proudly ships worldwide so customers everywhere can enjoy the best styles at the best prices.